We explain the cost before dispatch so you can decide with confidence.
24/7 mobile roadside assistance
Emergency roadside assistance across Melbourne.
We assist all vehicle types—including electric, hybrid, petrol and diesel vehicles—so you can contact us with confidence. Every vehicle is approached carefully using procedures suitable for its type, and we’ll clearly explain the safest next step. Fast roadside help is available across Melbourne for flat batteries, lockouts, fuel delivery and tyre problems.
$85 call-outRoadside attendance
All vehicle typesElectric, hybrid, petrol and diesel
24/7Roadside assistance across Melbourne
Parts, fuel and additional work are explained separately before they are supplied.
Your vehicle is approached safely using a method suitable for its type.
We confirm availability and an estimated arrival time before heading to you.
Roadside services
Clear help at the roadside. Battery and tyre pricing is confirmed from your vehicle details before dispatch.
01
Jump Start & Battery
Jump start plus battery and alternator testing are included in the call-out. Mobile battery replacement is available with the correct battery matched to your vehicle.
$85 call-out · Replacement battery quoted and charged separately
02
Vehicle Lockout
Keys locked in the car? We provide careful non-destructive entry where suitable.
Service from $85
03
Emergency Fuel
Run out of fuel? We can deliver petrol or diesel to get you moving again. The customer pays the fuel cost separately.
$85 service + fuel cost
04
Tyre Assistance
We can replace a flat tyre with the vehicle’s spare tyre, or repair a puncture when suitable and requested. New tyre replacement is available by advance booking and must be booked at least 24 hours before the service.
Spare tyre change $85 · Puncture repair $85 call-out + $50 repair ($135 total) · New tyre replacement quote by tyre size
How roadside assistance works
Four simple steps from your first message to getting help at your vehicle.
Call, WhatsApp or SMS with the type of help you need.
Tell us your vehicle type, problem and exact location.
We confirm the price, availability and estimated arrival time before dispatch.
Our technician attends and explains the safest solution for your vehicle.
Clear pricing
Final battery and tyre prices depend on your vehicle and the exact part required. Send your vehicle details for a fast quote.
Common roadside services
| Service | From |
|---|---|
| Call-out / attendance | $85 |
| Lockout | $85 |
| Emergency fuel | $85 + fuel |
| Spare tyre change | $85 |
| Puncture repair | $135 total |
Battery & tyre quote
Choose your vehicle type in the request form and include the year, make, model and registration if available. We’ll check the correct battery or tyre size and confirm the price before dispatch.
Request a quoteService areas
Mobile roadside assistance across Melbourne metro and selected Victorian areas.
Northern Melbourne
Craigieburn • Epping • South Morang • Roxburgh Park • Campbellfield • Mill Park • Preston
Melbourne Metro & Selected Victorian Areas
We also service nearby Melbourne and selected Victorian areas, including Wallan and Kilmore.
Call or WhatsApp your location to confirm availability.
Not sure if we cover your location? Open Melbourne on Google Maps or send your exact WhatsApp location.
Help us find you faster
Share your exact location on WhatsApp
Your exact WhatsApp location helps our roadside technician find you quickly, especially when you are stopped on an unfamiliar road, in a car park or away from a street address.
0422 262 712- Save 0422 262 712 in your phone as VECTOR Roadside Assistance.
- Open WhatsApp, search for VECTOR Roadside Assistance, then open the conversation.
- Follow step 1 in the picture: tap the paperclip beside the message box, then tap Location.
- Follow step 2: tap Send your current location.
Why this helps: An exact location lets us navigate directly to your vehicle and reach you faster than using a suburb or approximate address.
Request roadside help
Send the details below. We’ll confirm the price and availability before dispatch.
Customer reviews
Genuine feedback from our Google Business Profile.
★★★★★5.0 from 3 Google reviews
View on Google★★★★★
“Great service! He arrived quickly, was very friendly and professional, and replaced my car battery efficiently. He explained everything clearly and made the whole process easy and stress-free. Really appreciate the help and would definitely recommend his service 👍”
★★★★★
“My battery went flat in the middle of the night. I called the boys at VECTOR and they came in 30 minutes. Definitely recommended.”
★★★★★
“Very good service, arrived on time.”
Frequently asked questions
Quick answers before you request roadside assistance.
How much is the call-out fee?
The roadside call-out fee is $85. Batteries, fuel, tyres, parts and additional repairs are charged separately when required, and the price is confirmed before dispatch.
Do you assist electric and hybrid vehicles?
Yes. We assist electric, hybrid, petrol and diesel vehicles and use an approach suitable for the vehicle type and situation.
How quickly can you arrive?
Arrival time depends on your location, traffic and current availability. We confirm an estimated arrival time before dispatch.
What information should I send?
Please send your vehicle year, make and model, registration if available, the problem, your phone number and your exact location.
Can I pay by card?
Yes. The secure Square payment link is available on this page. Please confirm the service and price with us before paying.
Terms & privacy
Simple information about using this service.
Terms of service
Prices are confirmed before dispatch. The $85 call-out covers attendance and may be separate from parts, fuel, battery replacement, tyre replacement or additional repairs. Service availability depends on location, vehicle condition, safety and suitable equipment. New tyre replacement should be booked at least 24 hours in advance.
Privacy
We use the information you submit—name, phone number, vehicle details and location—to respond to your roadside assistance request. We do not sell your information. WhatsApp opens only when you choose to send your request.